Shipping and Payments

Shipping Information
Shipping Areas

We proudly ship original oil paintings to customers across Ireland and internationally. Shipping costs and delivery times vary depending on the destination.

Shipping Methods and Delivery Times
Within Ireland:

We use trusted courier services to deliver your artwork safely. Typical delivery time is 3-7 business days after dispatch.

International Shipping:

Delivery times vary by country, typically ranging from 7 to 21 business days. Customs duties or import taxes may apply depending on your country’s regulations.

Shipping Costs

Shipping costs are calculated based on the size, weight, and destination of the painting. The exact shipping fee will be displayed at checkout before you complete your purchase.

Packaging

Your original oil painting will be carefully packaged using professional art packaging materials to ensure it arrives in perfect condition. This includes:

  • Clear labeling as fragile and handling instructions
  • Protective wrapping (acid-free paper, bubble wrap)
  • Sturdy, reinforced boxes designed for artwork
Tracking Your Order

Once your painting has been dispatched, you will receive a shipping confirmation email with a tracking number. You can use this number to monitor your shipment’s progress.

Shipping Delays

While we strive to deliver on time, delays can occasionally occur due to courier issues, customs clearance, or unforeseen circumstances. We appreciate your patience and will keep you informed of any significant delays.

Payment Information

Accepted Payment Methods

We offer secure payment options for your convenience:

  • Credit and Debit Cards (Visa, MasterCard, American Express)
  • PayPal
  • Bank Transfer (for orders over €500 or by prior arrangement)

All payments are processed securely through trusted payment gateways to protect your financial information.

Payment Security

Your payment details are encrypted and handled securely. We do not store your full credit card information on our servers.

Payment Timing

Payment is required in full at the time of purchase. For commissioned or custom artwork, a deposit may be required upfront with the balance payable upon completion.

Currency

All prices and payments are in Euro (€). For international customers, currency conversion fees may apply depending on your payment provider.

Additional Information

Customs and Import Duties

For international orders, any customs duties, taxes, or import fees are the responsibility of the customer. Please check with your local customs office for details.

Order Changes and Cancellations

If you wish to change or cancel your order, please contact us as soon as possible. Once the artwork has been dispatched, changes or cancellations may not be possible.

Contact Us

If you have any questions about shipping or payments, please contact us at:

  • Email: info@johnoconnor.art
  • Phone: +353 87 696 5892
  • Address: 4 New Street, Bantry, Co Cork. Ireland P75 AE81